Tuesday, September 8, 2009

AT&T's 'Blogger Guy' Faces Public Backlash - Customers apparently not accepting AT&T's apology


AT&T's new self-proclaimed "blogger guy" Seth Bloom has been tasked with damage control celcom broadband wireless malaysia the face of AT&T's recent wireless network congestion PR problems. While Bloom put a welcome human face on a company that's traditionally seen as anything but during the iPhone 3GS launch, he's now being asked cable internet phone play PR point guard on what's becoming an increasingly volatile public relations problem for AT&T. It's a problem fueled by high prices, poor connectivity, missing functionality, and slow speeds.

As we noted yesterday, AT&T's finally given a September 25 launch date for bringing belated (an understatement) MMS functionality to the iPhone. To accompany AT&T's announcement, the carrier posted a new YouTube video featuring Bloom that insists the carrier is listening to your complaints, with Bloom repeating the company's now familiar statement that they're busy upgrading both backhaul and tower capacity. Judging from the YouTube comments, people aren't exactly buying the "apology:"

The iPhone has been out for more than two years now, and I STILL Streamyx Package tether my iPhone. If I bought a Blackberry today, I can use AT&T to send MMS and tether it to my computer, so why am I penalized for buying the iPhone. If AT&T can't keep up with the traffic, then you should let Apple market the iPhone to other carriers who can. What's the point of upgrading your network for future customers if when that time comes you Adsl Microfilter have any customers left?
Says another annoyed user:
AT&T has gained millions of new customers since the introduction of the iPhone, saved billions of advertising and marketing dollars because Apple does their own iPhone ads an promotions, and AT&T has failed to use those profits to provide their customers with services available to every other customer not using an iPhone. You can't use SlingPlayer (available on Blackberry and Windows Mobile phones), Skype, or Google Voice on their network because of their failures.
Says a somewhat less elegant commenter:
Hey AT&T, $#@! YOU, I'm not paying you over $140/month to hear your bullshit excuses for not upgrading your shitty network!
AT&T could have done what most organizations or individuals who don't like criticism do: disable comments or remain mute. Other than that, there's only a few things AT&T can do to mitigate what's becoming an increasingly large PR stink: get the network upgraded streamyx contact number quickly as possible (which they say they're doing), and allow users to start tethering (which they say is coming, though they refuse to say when).

Most of our users clearly understand that upgrading a network is both hard and expensive, but with the kind of quarterly data and SMS revenues AT&T generates, that excuse was always a little thin. It's growing increasingly so for iPhone customers who can't complete calls on major U.S. interstates, or can't retain solid 3G connectivity while walking down fifth avenue.
read comment(s)




The challenge: Find a Wii. With shortages stretching into the 14th month and stores all over America completely sold internet usage meter surely there's no way you can find one, right? Think again. Ready to score yourself some Wii awesomeness?

The Wii is probably the most wanted gadget in the world right now. Countless shoppers around the world are desperately doing the best to get their hands on one. There's no doubt about it: It's the hottest game console of 2008, period.

Nintendo's console came out in November '06 and instantly sold out nationwide. Turns out, the company just didn't realize people would like their product so darn much, so they didn't make enough to meet demand.

Here we are over a year later, and the situation hasn't changed. You still can't find any Wiis anywhere. Why? Your guess is as good as anyone's. But some people have accused Nintendo of deliberately trying to keep Wiis off the shelf so the console looks more in-demand and popular. And if that's what they're up to, it seems to be working.

Ultimately, though, Nintendo's creation is popular because it's actually genuinely awesome. It may not have as powerful a graphics processor as the Playstation 3 or Microsoft's XBox 360, but that's not the point. The WiiMote has revolutionized gaming. And the vast array of massively fun, uncomplicated games appeals to men and women of all ages.

Here are 5 simple tips for getting your hands on one despite the continuing shortages:

1. Keep an tmnet com my on the smaller, less visited game stores in your area, as opposed to super-popular megastores like WalMart. The smaller the store, the less competition there is -- and the easier it is to find what you want.

2. Get to know the store owners. They often give special tips about where to find Wiis to people they like and trust. Bribes also work well, if you do it right.

3. Consider getting one second-hand - locally, or online at a website like eBay or Craigslist. For some reason, some people who are lucky enough to already have the Wii want to sell it. Weird, huh?

4. Pick up the phone and dial every single last store in the entire universe and ask when they're getting new shipments in. This is the most time-consuming and stressful of these methods, but there's no denying it works.

5. Be fast - if you see the thing, grab it! If you hesitate or doddle, someone else will steal it out from under you. That's the last thing you want.

Truth is, you can get your hands on a Wii if you want - shortage or no shortage. You just have to know where to look. So good luck hunting down the world's coolest gaming console! If you're quick and look in the right places, you should be able to find one before you know it.

Get more Wii-hunting tips at my website:
http://www.tekeeze.com/nintendo-wii/find-a-wii


This page is powered by Blogger. Isn't yours?